State Farm® Insurance Agent Bill Nelson

"I’ve been a customer for a year or two and have been so satisfied with every interaction I’ve had with the staff. Every time i call, someone answers the phone, knows how i am, and solves my problem. All staff are helpful, knowledgeable, and kind. 5 stars all the way!"

"When you find a gem, you stick with it and that's Bill Nelson and his staff. Each and every one of them is responsive, knowledgeable, respectful of your time and eager to get you the best results. We refer everyone to them with confidence that there is no better a group!"

"I recently had the pleasure of working with Tracy at State Farm to add a vehicle to my policy, and I couldn't be more satisfied with the service I received. From the moment I reached out, their team was incredibly helpful, guiding me through the process with ease and professionalism. The agent took the time to explain all my options and answered every question I had, making sure I felt comfortable with my decisions. The entire experience was smooth and efficient, which is exactly what I needed. I truly appreciate the excellent customer service and support from State Farm. I highly recommend them for anyone looking for reliable insurance coverage!"

"Very good service"

"I want to express my heartfelt gratitude to the Bill's Team @ State Farm Insurance for their outstanding service during our sign-up process. From the moment we reached out, we were warmly welcomed and treated with the utmost professionalism and care. The entire process was incredibly smooth and efficient, making what could have been a stressful task feel effortless. The team went above and beyond to ensure that every single one of our questions was answered thoroughly, leaving us confident and well-informed about our coverage options. Their patience, knowledge, and friendly demeanor truly set them apart. Thank you again for making this such a positive experience!"

"For Home Insurance, StateFarm was the first choice for us. Our agent at Bill Nelson State Farm, Kasandra Lara, was very helpful, cooperative and responsive throughout the policy selection and purchasing of the right home insurance before the closing in our home buying. Thank you Kasandra!"

"I highly recommend working with Bill and his team. Everyone in the office is extremely friendly and so helpful! I moved out of Illinois, and will miss their quick response time and helpfulness."

"Holly and Regina were excellent to work with! They answered all of my questions and were very quick to provide quotes for home and auto insurance. I highly recommend them to anyone looking for personalized service and great coverage at very reasonable prices!"

"I have worked with them for many years now. Exceptional service!"

"I have always received great customer service from this State Farm agent/office. My family has used State Farm longer than I can even remember. I am happy to keep giving them my business even though I don't reside in the same city as their office any more. When you call, ask for Tracy. She will take care of you!"

"This State Farm customer service is second to none. Tracy, Thank you."

"Great experience with the new team. Trying to cancel from my old policy and broker was arduous. Kasandra and the team were very responsive in helping me move to State Farm. Thank you."

"I have had the opportunity to have Bill Nelson as my State Farm Agent for 15+ years. He and his staff are amazing, hence my longevity."

"Tracy with Bill Nelson's State Farm Insurance is great to work with! She is very responsive with her replies to my policy inquiries and effectively addresses all of my questions."

"Spoke with a representative named Tracy. She was amazing. My annual renewals were due, and I needed to get a quote for umbrella. Tracy understood my situation and moved quick. She even went above and beyond and notified me of potential unnecessary exposure I had which resulted in less premium!"

"The folks at Bill Nelson State Farm Insurance Agency are Top Notch. Tracy Ridgeway has been a great help with all of our insurance needs. I would strongly recommend."

"holly helped me with my life insurance."

"Front staff and Bill are very receptive, especially with new policies involving home, car, and personal property. They are kind, understanding, and resourceful to any need we have in our life. Highly recommend and thank you to Tracy and Regina for all the help over the past few weeks."

"Tracy was very helpful with all my questions - Thank you!"

"My family and I have been with the Bill Nelson State Farm Insurance for many many years now. I can honestly say when it comes to all the girls like Tracy, Regina and holly and all the rest of the staff has always helped us in every way. They have answered all my questions and all my concerns at the highest level. This agency is not just an insurance see they take you in like family and they always keep in touch with you no matter what. And when you get multiple phone calls from the girls to wish you Happy Birthday it really makes your day. Thank you all."

"Bill Nelsons office is the best. Tracy is amazing. I really appreciate her"

"Tracy was amazing. She called me first thing in the morning after I left a message and assisted me with getting a new policy. It’s important to know that your agent makes you a priority. Bill Nelson’s office is awesome."

"We talked with Karen Bousquet about switching trucks in our family and adding one, she was quick polite and got the job done."

"I have been very happy with the customer service responsiveness over the years with the Bill Nelson State Farm organization. My go to person is Regina. I highly commend Regina for her prompt attention and follow through to my queries and requests."

"The Bill Nelson agency and Tracy in particular, took the time to understand my insurance needs and did not try to sell me anything that I did not want. Tracy was patient, kind and acted as my advocate in navigating the insurance landscape."