State Farm® Insurance Agent Bill Nelson

"Bill Nelson State Farm has been my provider for all my insurance needs for years and I have never considered switching. Everyone there is super helpful and thorough when discussing and helping with insurance policies and claims. Most recently, Kasandra has been a huge help setting up my homeowners insurance; working with the loan agents and escrow to ensure everything is set up properly."

"Great service!"

"Holly was a great help to me. I am separating finances from my parents including car insurance, and she found me the best possible rate per month along with renters insurance! Thanks!"

"Very helpful and very friendly"

"I have had such a positive experience working with Bill and his team. Recently he took the time to call me directly to go over, in detail, the entirety of my policy and the coverage I have in order to make sure my coverage made the most sense for me and my needs. Bill even offered to explain the coverage of other policies that were not even with state farm to ensure that I understood exactly what I had covered. Even better during that conversation I learned that I had coverage for emergency towing which I wasn't aware of. Bill then offered to process a claim the same day. With his team member, Tracy's, help I had a check issued the next day and all the while they kept in contact to let me know the process and what was needed from me. I can not recommend this team enough if you are looking for insurance coverage."

"Bill Nelson's State Farm agency in Saint Charles Illinois. The folks at this agency did a great job in my opinion they reinstalled a policy that expired while I was in the hospital. They got it done rapidly a few requirements by me. They were all very common sense oriented they answered the phone on quickly and Tracy. Ridgeway did a great job. I'm back in business and it took a short period of time. I recommend Bill Nelson's agency highly"

"After a couple of years of rate quoting for both home and auto insurance State Farms bundling rates finally paid big savings. Bill Nelsons St Charles office has been very patient and responsive as we've gone through the rate comparison process over the years. In the past 3 years home liability insurance has tripled and that's with no claim incidents with Safeco Insurance Company. We had Bills office quote our Home and Auto policy's again and we were pleased with the rates saving us over $2,000 annually. The bundling option along with slight variations to our deductible provided a more than satisfactory outcome. Bill's office staff were responsive and capable in helping us through the quoting and transition from Safeco and Geico. I highly recommend State Farm and Bill's St Charles office."

"Kassandra was very prompt in returning my call & getting a quote that day. Very professional in addressing all my concerns and making sure I had the right coverage"

"I've been with State Farm for 34 years since I was 16 mostly with Bill Nelson although I moved out of state for a brief period. The office staff is amazing in particular Tracey has always seemed to be there over the years. Thank you!"

"I've been using Bill Nelson's team with State Farm for approximately 20 years or more. Always been happy. Bill is Wonderful to work with & his support staff is AMAZING!!! They have always been there for me with quick answers & assistance through phone calls or email. They always have my back!! If I've missed a payment, they are there to let me know & never let my policies lapse. I have had numerous claims & NEVER once an issue. I probably have close to 17 policies with them between personal & my company. I also love their easy online system for managing my policies & payments. I would HIGHLY recommend Bill Nelson State Farm in St Charles IL"

"Your staff is great. Holly has been working with me on planning life policies for my family members. She had been able to answer all my questions!"

"Kasandra was fantastic. Great quotes we left are insurer after 30 years."

"I’ve been a customer for a year or two and have been so satisfied with every interaction I’ve had with the staff. Every time i call, someone answers the phone, knows how i am, and solves my problem. All staff are helpful, knowledgeable, and kind. 5 stars all the way!"

"When you find a gem, you stick with it and that's Bill Nelson and his staff. Each and every one of them is responsive, knowledgeable, respectful of your time and eager to get you the best results. We refer everyone to them with confidence that there is no better a group!"

"I recently had the pleasure of working with Tracy at State Farm to add a vehicle to my policy, and I couldn't be more satisfied with the service I received. From the moment I reached out, their team was incredibly helpful, guiding me through the process with ease and professionalism. The agent took the time to explain all my options and answered every question I had, making sure I felt comfortable with my decisions. The entire experience was smooth and efficient, which is exactly what I needed. I truly appreciate the excellent customer service and support from State Farm. I highly recommend them for anyone looking for reliable insurance coverage!"

"Very good service"

"I want to express my heartfelt gratitude to the Bill's Team @ State Farm Insurance for their outstanding service during our sign-up process. From the moment we reached out, we were warmly welcomed and treated with the utmost professionalism and care. The entire process was incredibly smooth and efficient, making what could have been a stressful task feel effortless. The team went above and beyond to ensure that every single one of our questions was answered thoroughly, leaving us confident and well-informed about our coverage options. Their patience, knowledge, and friendly demeanor truly set them apart. Thank you again for making this such a positive experience!"

"For Home Insurance, StateFarm was the first choice for us. Our agent at Bill Nelson State Farm, Kasandra Lara, was very helpful, cooperative and responsive throughout the policy selection and purchasing of the right home insurance before the closing in our home buying. Thank you Kasandra!"

"I highly recommend working with Bill and his team. Everyone in the office is extremely friendly and so helpful! I moved out of Illinois, and will miss their quick response time and helpfulness."

"Holly and Regina were excellent to work with! They answered all of my questions and were very quick to provide quotes for home and auto insurance. I highly recommend them to anyone looking for personalized service and great coverage at very reasonable prices!"

"I have worked with them for many years now. Exceptional service!"

"I have always received great customer service from this State Farm agent/office. My family has used State Farm longer than I can even remember. I am happy to keep giving them my business even though I don't reside in the same city as their office any more. When you call, ask for Tracy. She will take care of you!"

"This State Farm customer service is second to none. Tracy, Thank you."

"Great experience with the new team. Trying to cancel from my old policy and broker was arduous. Kasandra and the team were very responsive in helping me move to State Farm. Thank you."

"I have had the opportunity to have Bill Nelson as my State Farm Agent for 15+ years. He and his staff are amazing, hence my longevity."