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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Hemal Patel

April 25, 2023

5  out of  5 rating by Hemal Patel
"Always a pleasure working with Bill and Holly. Very easy and promptness on changing my auto and home to them. Highly recommend! State Farm's lower rates help too. :)"

Dean Christos

April 11, 2023

5  out of  5 rating by Dean Christos
"I have been doing business with the Bill Nelson team for many years and they are great people to deal with. The rates are more than fair for the products and services I have received. They are an incredibly well run, organized and professional business. I would highly recommend them."

KENNETH SCHOENING

April 3, 2023

5  out of  5 rating by KENNETH SCHOENING
"I have been dealing with Bill Nelson State Farm Team for at least 10 years. They are always professional and very prompt. I worked with another State Fram group as well as other insurance groups in the past and never had that experience. I work with Regina a lot of calls and she is always so helpful and responsive. I would definitely recommend them to anyone. They give outstanding service everyone wants or needs."

T R

March 23, 2023

5  out of  5 rating by T R
"Oh my goodness! I spoke with Holly yesterday and moved my two cars and house to State Farm because of Holly. She was very patient with me and explained all the terminology. She is the best!❤️❤️❤️ The financial savings moving to State Farm is amazing!"

Jody Kennay

March 16, 2023

5  out of  5 rating by Jody Kennay
"So easy to get home coverage over the phone! Rates are competitive and I have the confidence my home is covered by State Farm. The agent (Tracy), fully explained options and coverage and had patience with all my questions. Highly recommend."

Jerry Jurewicz

March 6, 2023

5  out of  5 rating by Jerry Jurewicz
"Very pleased with the service of this Team."

Lanette Padula

March 2, 2023

5  out of  5 rating by Lanette Padula
"The Bill Nelson team has been a great support for all of our families needs though out the years. I highly recommend his skilled team."

Greg Johnson

February 14, 2023

5  out of  5 rating by Greg Johnson
"Regina is our go to person and she provides outstanding results. We insure our homes, autos and recreational equipment with State Farm It’s a pleasure doing business with them."

L McDonald

February 11, 2023

5  out of  5 rating by L McDonald
"I so appreciate the team and staff at Bill Nelson State Farm. I recently had a car accident, and was lead through this stressful journey by Karen and Tracey. Their communication, professional attentiveness and calm was much appreciated. Thank you all for 'holding my hand' through it all."

Roxanne Whitman

February 4, 2023

5  out of  5 rating by Roxanne Whitman
"I have been a customer of State Farm for over 30 years. Bill Nelson and his staff are great to work with, providing excellent service. They are quick to respond! They truly take care of business, which means less stress to the customer. Keep up the good work!"

Paige

February 1, 2023

5  out of  5 rating by Paige
"So helpful and quick to get done what you need assistance with!"

Anne Marie Brolly

January 31, 2023

5  out of  5 rating by Anne Marie Brolly
"We are very happy with the quick response time of Bill Nelson and his staff and would definitely recommend them."

Kelly Hisle

January 31, 2023

5  out of  5 rating by Kelly Hisle
"I highly recommend Bill Nelson’s Agency (State Farm) to everyone who needs insurance or to get a quote. They are the friendliest group of people I’ve ever worked with!!! Their customer service is impeccable and I cannot thank them enough!"

Renee Bousquet

January 30, 2023

5  out of  5 rating by Renee Bousquet
"I reached out to this location, received a quote and was insured within moments. The process was seamless and easy. Great customer service!"

Joe Bosnyak

January 19, 2023

5  out of  5 rating by Joe Bosnyak
"Holly has been very helpful assisting me to investigate alternative policies and ways to save some money. She is very pleasant and really worked hard to get me the best coverage at the best possible price. Go see Holly to see what she can do for your insurance needs!!"

Ryan Schreiner

January 9, 2023

5  out of  5 rating by Ryan Schreiner
"I’d highly recommend Bill Nelson’s State Farm Agency as a partner to do business with. Their staff is extremely talented and helpful. Recently, I was needing help with transferring my vehicle insurance back to Illinois and setting up another renters insurance policy. Regina Kurth was wonderful to work with. She was able to assist me with my needs in a single day! I’ve been a client ever since I needed a student credit card when I was 18 and going off to college. I only have wonderful things to say about the individuals and practice at Bill Nelson's State Farm."

Brian Schmidt

December 7, 2022

5  out of  5 rating by Brian Schmidt
"Can’t speak highly enough about the level of service and quality of professional advice that I received from Bill Nelson and his team- anyone considering new insurance or review of current coverage would do well to call Bill today"

Vikki Gustafson

December 5, 2022

5  out of  5 rating by Vikki Gustafson
"All of the staff at Bill Nelson's State Farm agency are phenomenal! They are timely, professional and very caring! Highly recommend!"

Kelly Spong

November 21, 2022

5  out of  5 rating by Kelly Spong
"Bill Nelson and his team are always very helpful and responsive. Appreciate their service!"

Lindsey Muth

November 18, 2022

5  out of  5 rating by Lindsey Muth
"The customer service at this location is unmatched! I have been so lucky that Tracy has been available to help me whenever I need updates to my auto/renter's policies as life is always changing. She is very knowledgeable and friendly and it makes the process of staying up to date with my policies really easy. I always feel heard and I never feel rushed when I inquire about my specific situations. Tracy takes the time to go through all of my (MANY!) questions that I have about my coverage. She is always really quick to respond and always able to elaborate on any information that I need. Being able to put my mind at ease about my coverage is so important to me and I can't thank her enough for her time."

Brad Tracy

November 15, 2022

5  out of  5 rating by Brad Tracy
"Bill and his team have always been great to work with. We have all of our coverages with his office...our rates are competitive which is great, but the customer service we get from Bill and his team is always super responsive and helpful!"

Josh

October 14, 2022

5  out of  5 rating by Josh
"I've been with Bill Nelson - State Farm since I started driving many moons ago haha. They've always had competitive pricing and I've never had the need to leave them. Thank you to the team for always being so polite and easy to work with!"

Nysha Robinson

October 13, 2022

5  out of  5 rating by Nysha Robinson
"I’ve had State Farm policies with Bill Nelson’s office for over 30 years. Of course there has been turn-over in the office but everyone I’ve had the pleasure to work with has been professional, courteous, knowledgeable and always ready to help. I very highly recommend Bill Nelson and his State Farm team!!"

STEVE HATFIELD

September 23, 2022

5  out of  5 rating by STEVE HATFIELD
"Bill Nelson and his team do a fantastic job handling all our insurance needs for our family! Highly recommend you give them a call."

Merlyn R

September 23, 2022

5  out of  5 rating by Merlyn R
"Recently my wife and I bought a new car and talked to Tracy several times at Bill Nelson State Farm. She was always cordial and a tremendous help. Even though there was a time lag between selling our old car and purchasing the new one, Tracy worked diligently to ensure the new policy would include the accident forgiveness that we were entitled to from our previous car. In all of our interactions with her and State Farm, they have always been helpful and timely in their responses, and have advocated for us as customers the way a best-in-class company should. We therefore highly recommend you give them your business."