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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Karen Delveaux

Karen Delveaux

August 5, 2026

5  out of  5
rating by Karen Delveaux
"By far the best customer service! Always patient explanations of your different options and the Bill Nelson State Farm Team always help to find ways to SAVE you money! Ten Stars!"
We responded:
"Karen, thank you for taking the time to leave us such a wonderful review! I'm happy to hear that our team has been able to provide you with patient explanations and help you find ways to save money. We truly appreciate your support and enthusiasm. Let us know if we can help with anything else!"
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Maura Ryan

July 21, 2026

5  out of  5
rating by Maura Ryan
"We moved to Bill Nelson State Farm after being with a competitor for over 20 years. This agency and team consistenly provide excellent customer service. They are quick to reply and pricing is reasonable. Shout out to Tracy who always takes great care of our family!"
We responded:
"Thank you for taking the time to leave us a review, Maura! I'm happy to hear that our team, especially Tracy, has been able to provide you with the excellent service you deserve. We're glad to have you with us and appreciate your trust in our office. Let us know if we can help with anything else!"
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Kristi Kline

July 19, 2026

5  out of  5
rating by Kristi Kline
"We have used State Farm with Bill Nelson for 7 years now. While we haven’t had too many instances where we have to call, every time we do we are met with friendliness of the staff. Seems like they truly care and all want to help solve whatever problem we are having. At the end of the day, kindness goes a long way and you will get that from them!"
We responded:
"Thank you for your kind words, Kristi! We agree wholeheartedly that kindness and positivity go a long way, whether you’re dealing with insurance or anything else. "
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Jeffrey Aguilan

July 15, 2026

5  out of  5
rating by Jeffrey Aguilan
"I have had a great experience with Bill Nelson - State Farm. Their team is professional, knowledgeable, and provides insightful guidance to help me understand my coverage and make informed decisions. I appreciate their responsiveness, attention to detail, and commitment to providing excellent customer service."
We responded:
"Jeffrey, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with our team. We always strive to provide professional and insightful guidance, and it's great to know that our efforts are appreciated. We're here for you, so feel free to reach out if you need anything else!"
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lhatzi1

July 9, 2026

5  out of  5
rating by lhatzi1
"I have had Bill as my insurance agent for close to 20 years. He and his team have assisted me with car insurance, renters insurance, life insurance, and home owners insurance over the years. This team is amazing. They always take their time to explain everything to me in a way I can understand. They have never been pushy with me, but rather, provide me with various options and answer all my questions. I've had to make various claims over the years and they were right there ready to assist me. I highly recommend them."
We responded:
"Thank you for taking the time to leave us a review! I'm so happy to hear that you've had such a positive experience with us over the years. It's important to us that you feel informed and comfortable with your insurance choices, and I'm glad we've been able to assist you with your claims and provide the support you need. We truly appreciate your recommendation. Let us know if we can help with anything else!"
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Margaret Dula

June 29, 2026

5  out of  5
rating by Margaret Dula
"I switched back to State Farm after using a different company for a couple of years, where I did not have a great experience. Bill's staff is excellent. Regina helped me figure out what I needed. She is professional and knowledgeable and a pleasure to work with!"
We responded:
"Thank you, Margaret! I'm happy to hear that Regina was able to assist you and make your return to State Farm a positive experience. We strive to provide professional and knowledgeable service, and it's great to know we hit the mark. We're always here if you need anything else!"
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Harry Cruz

June 24, 2026

5  out of  5
rating by Harry Cruz
"This team provides the best peace of Mind in the insurance industry. Every thing that arises the team resolves immediately and provides world class service!!!! If you want peace of mind this is your answer. Thanks"
We responded:
"Thank you, Harry! We're glad to hear our team was able to assist you. Let us know if you need anything else! "
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Bruce Wilson

June 23, 2026

5  out of  5
rating by Bruce Wilson
"Very helpful and very friendly right on top of my request and always answers my questions.,thanks Eric"
We responded:
"We are also very thankful for your business, Bruce. We seek to earn it at every interaction. We appreciate that you trust us with your insurance needs!"
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Owen Davis

June 16, 2026

5  out of  5
rating by Owen Davis
"Called to get car insurance transferred to me and had a great experience over the phone. Efficient, friendly, and informative."
We responded:
"Owen, thank you for taking the time to leave us a review! I'm happy to hear that your experience with transferring your car insurance was efficient and informative. We're always here to help if you need anything else!"
Profile photo of Cade Zerby

Cade Zerby

June 7, 2026

5  out of  5
rating by Cade Zerby
"Holly was so easy to work with and helped get us exactly what we needed at a great price!"
We responded:
"Thank you, Cade! I'm happy to hear that Holly made the process smooth and found the right coverage for you at a great price. We appreciate your feedback and are here if you need anything else!"
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Donald Lee

May 28, 2026

5  out of  5
rating by Donald Lee
"Holly has always been very helpful and responsive to all of my policy changes or questions.
Highly recommend!"
We responded:
"Thanks Don and welcome to my State Farm agency! I’ll let Holly know how pleased you are. I think you will find my whole team is focused on being there for our customers’ insurance needs. Glad we were able to save you a significant amount!"
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Alyssa Johnson

May 15, 2026

5  out of  5
rating by Alyssa Johnson
"Always been super helpful! A wonderful team of people!"
We responded:
"Thanks Alyssa for your kind words! We appreciate the opportunity to help you with all of your insurance needs."
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Tim Pease

May 15, 2026

5  out of  5
rating by Tim Pease
"Very professional, knowledgeable and friendly."
We responded:
"Thank you, Tim! I'm happy to know you found our service professional, knowledgeable, and friendly. Your feedback means a lot to us. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
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Nick Szczechowski

May 14, 2026

5  out of  5
rating by Nick Szczechowski
"Been using their services for over 10 years and never a hiccup!!!!"
We responded:
"Nick, thank you for your loyalty over the past decade! I'm happy to know that our services have consistently met your expectations. If there's anything more we can do for you, just let us know. Thanks for choosing us!"
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Antonio Perez

April 29, 2026

5  out of  5
rating by Antonio Perez
"Great Agency! Very Friendly And Helpful."
We responded:
"Thank you, Antonio! I'm happy to hear that you found our team friendly and helpful. We’re committed to providing excellent service and support. Let us know if there's anything else we can assist you with!"
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Hailey Roach

April 22, 2026

5  out of  5
rating by Hailey Roach
"Thank you Holly for the life quotes!!!"
We responded:
"Thank you, Hailey! I'm glad Holly could assist you with the quotes. If you have any more questions or need further assistance, feel free to reach out!"
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Sara White

April 17, 2026

5  out of  5
rating by Sara White
"I'm so grateful to Holly and the team at Bill Nelson State Farm. We moved from out of state and it was such an easy transition. Thank you for taking care of us so quickly; you're always there in an instant!"
We responded:
"Welcome to my office, Sara! We make it a point to ensure state-to-state transfers are as easy as possible since you have enough going on with a move. We will continue to be here when you need us and look forward to being your "Good Neighbor" for years to come!"
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Douglas Mathews

April 14, 2026

5  out of  5
rating by Douglas Mathews
"Courtesy and professional. Tracy answered all my questions and helpful in all aspects of transfer of insurance. Made experience enjoyable!"
We responded:
"Thank you, Douglas! I'm happy to hear that Tracy was able to assist you effectively and make the transfer of insurance a pleasant experience. Your satisfaction is important to us, and we're grateful for your feedback. If you have any more questions or need further assistance, feel free to reach out!"
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MIKE QUIRIN

April 13, 2026

5  out of  5
rating by MIKE QUIRIN
"Regina went above and beyond with a problem I was experiencing with a payment. She kept me informed about her progress and got everything figured out. She is a great agent. Friendly and always willing to help."
We responded:
"Mike, thank you for sharing your experience! I'm glad Regina could assist with your payment issue and keep you informed along the way. Our team is committed to offering friendly and helpful service, and it's wonderful to see Regina embodying that. If there's anything else you need, just let us know!"
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Margaret Henriksen

April 10, 2026

5  out of  5
rating by Margaret Henriksen
"Everyone here is super helpful and nice. Tracy has helped me so much with my insurance and is super responsive!"
We responded:
"Thank you, Margaret! I'm happy to hear that you found our team helpful and nice. Tracy is indeed a valuable part of our office, and I'm glad she could assist you with your insurance needs. If you ever need anything else, feel free to reach out!"
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Xavier Alas

April 9, 2026

5  out of  5
rating by Xavier Alas
"Tracy has always been super helpful, thoughtful, and quick to respond and answer questions. And the rest of the staff is always very friendly. I Would highly recommend this office to anyone."
We responded:
"Thank you, Xavier! I'm happy to hear that Tracy and the rest of our team have been able to assist you effectively. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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J M

April 3, 2026

5  out of  5
rating by J M
"Great insurance agency! Always friendly and helpful (thank you, Eric!). Any questions we have are always answered promptly and efficiently."
We responded:
"Thank you, J M! I'm happy to hear that you find our team friendly and helpful. Eric and the rest of us are committed to providing prompt and efficient service. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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Joe Bonk

March 31, 2026

5  out of  5
rating by Joe Bonk
"Quick & easy to add a new car to my policy."
We responded:
"Thank you, Joe! I'm happy to hear that updating your policy was a breeze. Our office is committed to making things as easy as possible for you. If you need any further assistance, just let us know!"
Profile photo of Nick Giangrego

Nick Giangrego

March 23, 2026

5  out of  5
rating by Nick Giangrego
"Tracy is awesome over there! Super helpful and always quick to respond."
We responded:
"Thank you, Nick! I'm glad to hear that Tracy has been so helpful and responsive. We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Gontran Torres

February 27, 2026

5  out of  5
rating by Gontran Torres
"Excelente experiencia Kasandra Lara fue increíble, me ayudó y me facilitó todo. Superó todas mis expectativas."
We responded:
"¡Gracias, Gontran! Me alegra saber que Kasandra Lara te brindó una experiencia tan positiva y que superó tus expectativas. Estamos comprometidos a ofrecer el mejor servicio posible. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"